Terms & Conditions
We ask for a 25% deposit to secure your booking. The balance needs to be paid 8 weeks before the start of your stay.
If you cancel up to 8 weeks before the start of your stay you will be charged an administration fee of 10% of the full cost of your booking (minimum 50 euros).If you cancel between 8 and 4 weeks before the start of your stay you will be charged 50% of the full cost of your booking. If you cancel less than 4 weeks (30 days) before the start of your stay you will incur the full booking cost.
If you decide to leave earlier than the booked period the remaining nights cannot be refunded.
Disabled access is tricky but not impossible at La Grange du Bost. While the tents are all on one level inside, there is a step up onto the terrace (and the shower cabin) in order to access them. The tent nearest to the parking area would be the most suitable for a wheelchair but the path to the tent is quite steep and stony. However, we have had a wheelchair user staying in our tents in the past – the best thing is to give us a call to discuss your disability before booking and we can see what might be possible.
Privacy and use of data
What we collect
We may collect name, contact information such as telephone, email address and address.
What we do with the information we gather
We require this information to understand your needs and provide you with a better reservation service and record keeping. We may use the information to improve our service.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following way: If you have previously agreed to us using your personal information for booking purposes, you may change your mind at any time by contacting us. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the EU General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.